Privacy Policy

Last updated: 11.01.2025

At Grow and Thrive Academy, we respect the privacy of all our clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and use our coaching, therapy, or course services.

By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or use our services:

  • Personal Identification Information: First and last name, email address, phone number, mailing address, date of birth.
  • Course-Related Information: For clients engaging in courses, we may collect information relevant to the course you are enrolled in, such as course progress, quiz scores, and feedback.
  • Payment Information: For booking or purchasing courses, we collect payment-related information, which is processed securely by third-party payment processors.
  • Health-Related Information: In the course of providing therapy or mental health services, we may collect health-related information, such as medical history, mental health conditions, therapy goals, and progress notes. This information is kept confidential and used solely for the purpose of delivering personalized and effective therapy or mental health support.
  • Usage Data: We may collect non-personally identifiable information, such as IP addresses, browser types, and site usage statistics, through cookies or analytics tools.

2. Working with Minors

At Grow and Thrive Academy, we work with minors (under the age of 18) for both coaching and therapy services. If your child is under the age of 18, parental or guardian consent is required for them to participate in our coaching or therapy services. Please review the following guidelines regarding working with minors:

  • Parental Consent for Therapy and Coaching: By registering your minor child for our coaching or therapy services, you confirm that you, as the parent or legal guardian, give consent for your child to participate in these services. You acknowledge that you are aware of the nature of the services being offered and the goals of the coaching or therapy process.
  • Confidentiality: While we respect the confidentiality and privacy of minors, we may need to share information with you as the parent or guardian regarding your child’s progress, in accordance with ethical and legal guidelines. This will be done only when necessary and in a manner that respects your child’s privacy.
  • Course Participation: Parental consent is not required for minors to take our courses unless the course content requires special attention or involves sensitive material. In such cases, we will seek your explicit approval before your child can participate.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide you with coaching, therapy, or course services.
  • To communicate with you regarding your sessions, bookings, or courses.
  • To process payments and manage your account.
  • To send important updates, promotional materials, or newsletters (if you have opted-in).
  • To improve our services and website functionality through feedback and analytics.

4. How We Protect Your Information

We implement appropriate security measures to ensure the protection of your personal data. These measures include secure servers, encryption for payment processing, and regular security checks. However, no method of electronic transmission or storage is 100% secure, so while we strive to protect your information, we cannot guarantee absolute security.

5. Sharing Your Information

We respect your privacy and do not share your personal information with third parties without your consent, except in the following cases:

  • Service Providers: We may share your information with third-party service providers (e.g., payment processors, email service providers) who assist in operating our business and providing services to you.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations.

6. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your experience on our website and to gather non-personal data about website usage. You can manage cookies through your browser settings, but disabling cookies may affect some website features.

7. Your Rights Regarding Your Information

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we update or correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe instructions in em.ails or by contacting us directly.
  • Withdraw Consent: If we are relying on your consent to process your information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these websites. We encourage you to read the privacy policies of third-party sites you visit.

9. Data Retention

We retain your personal information as long as it is necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once your information is no longer required, we will securely delete or anonymize it.

10. Children’s Privacy

Our services, including courses, are intended for individuals aged 13 and above. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under the age of 13, we will take steps to delete it.

For coaching and therapy services, parental consent is required for minors under 18 to participate. We ensure that the content and services offered are appropriate for younger clients and seek parental guidance where necessary.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.

By using our website or engaging with our services, you consent to the terms of this Privacy Policy.

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